Company Name: Hebs Kosova
Registered Address: [Prishtine]
Contact Information: [[email protected]]
1. Introduction
Welcome to Hebs Kosova! By downloading, accessing, or using our application, you agree to comply with and be bound by the following Terms of Agreement. If you disagree with any part of these terms, please refrain from using our app.
2. Eligibility
You must be at least 18 years old to use our services. By registering, you confirm that the information provided is accurate and complete.
3. User Accounts
Users are required to create an account to use our services.
You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
4. Services
Hebs Kosova provides food delivery services by connecting users with local restaurants. The availability of services depends on your location.
5. Ordering and Payment
Orders are placed via the app, and payments are made through the methods available in the app (e.g., cash, credit card, or digital payment systems).
Payment must be made at the time of ordering or upon delivery.
6. Delivery
Delivery times are estimates and may vary.
It is your responsibility to provide accurate delivery information. Hebs Kosova is not liable for failed deliveries due to incorrect details.
7. Refund and Cancellation Policy
Cancellations must be made promptly. Refunds for cancellations will depend on the restaurant’s policies.
If you encounter issues with your order (e.g., incorrect or missing items), please contact us immediately.
8. Prohibited Activities
You agree not to:
Provide false information.
Tamper with the app or engage in unauthorized use.
Use the service for illegal purposes.
9. Intellectual Property
All content in the app, including text, images, and logos, is the intellectual property of Hebs Kosova and protected by applicable laws.
10. Liability Limitations
Hebs Kosova is not liable for:
Losses resulting from delayed or incomplete orders.
Issues caused by third-party services, including payment gateways.
11. Termination
Hebs Kosova reserves the right to terminate your account for any breach of these terms.
12. Changes to Terms
We may update these terms periodically. Continued use of the app after changes are published constitutes acceptance of the new terms.
13. Governing Law
These terms are governed by the laws of Kosovo. Any disputes shall be resolved in the courts of [City, Kosovo].
14. Contact Information
For inquiries, please contact us at [[email protected]].